Effective 7 August 2026Version 1.0WORKFLOW AI SOLUTIONS LTDCompany number 17005372
01 Who these terms are with
These terms are between you and WORKFLOW AI SOLUTIONS LTD, a private limited company registered in England and Wales with company number 17005372, registered office 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. Contact: [email protected].
They govern your use of the website at wfaisolutions.co.uk and of any application or software the company publishes. As at the effective date the company has published no application on the Apple App Store or on Google Play, so sections 4, 9, 10 and 12 describe terms that will apply when it does rather than terms operating today.
By using this site you accept these terms. If you do not accept them, stop using the site. By downloading, installing or using any software we publish you also accept them, and where that software presents its own additional terms at first launch, those additional terms apply to the software and these terms continue to apply to everything else.
We may change these terms. The version number and effective date at the top of the page will change with them, and continued use after a change is acceptance of the changed version. Where a change materially reduces what you are entitled to under a paid subscription, we will tell you before it takes effect and you may cancel.
We grant you a personal, non-exclusive, non-transferable, revocable licence to view this website and to print or download extracts for your own reference or for the internal use of the organisation you work for. That licence does not permit republication, systematic copying, resale, or presenting our material as your own or as anyone else's.
Where we publish an application, we grant you a personal, non-exclusive, non-transferable, revocable licence to install and use it on devices you own or control, for the purpose the application is offered for, subject to these terms and to the rules of the store you obtained it from. The software is licensed, not sold.
You may not copy it except as part of normal use, rent, lease, lend, sell or sublicense it, modify or create derivative works from it, or reverse engineer, decompile or disassemble it except to the extent that United Kingdom law expressly permits despite this restriction. You may not remove any proprietary notice, or use the software to build a competing product.
Where an application is obtained from the Apple App Store or from Google Play, the store's own terms also apply, and where they conflict with these terms in respect of your acquisition of the software, the store terms prevail to the extent of the conflict. Apple and Google are not parties to these terms and are not responsible for the software or for supporting it.
in any way that breaks any applicable law or regulation, or that is fraudulent or deceptive;
to send unsolicited commercial messages, or to harvest addresses or personal data from the site;
to introduce malware, or to attempt to gain unauthorised access to the site, its server, any connected system or another user's data;
to attack the site by denial of service, credential stuffing, or automated request volume beyond ordinary browsing;
to scrape or copy the site systematically, including to build or train a dataset or model, except with our written permission;
to infringe anyone's intellectual property, privacy or other rights;
to misrepresent your identity or your association with us, or to imply an endorsement or partnership that does not exist.
Where an application we publish allows you to input or upload content, you are responsible for having the right to do so, and you must not upload material that is unlawful, that infringes another person's rights, or that you are contractually barred from disclosing.
A breach of this section may be a criminal offence under the Computer Misuse Act 1990. We will report a suspected offence to law enforcement and cooperate with them, including by disclosing your identity where we lawfully can.
We own or are licensed to use everything on this site: the text, the layout, the stylesheet, the scripts, the diagrams and the WFAI mark. Those rights are reserved. Nothing on this site transfers any right to you beyond the licences in sections 3 and 4.
Third party product names appearing on this site are the trade marks of their owners and are used only to describe interfaces we build against. Their appearance is not a claim of partnership, endorsement, certification or affiliation, and we make no such claim.
Where an engagement produces deliverables for a client, ownership of those deliverables is dealt with in the engagement contract, not here. Our standard position is that the specification, configuration and code written for a client belong to the client on payment, with a licence back to us for any general purpose component we already owned before the engagement began.
If you send us a suggestion about our site or software, you agree we may use it without obligation, payment or attribution. Please do not send us anything you consider confidential or that you want to keep rights in. This does not apply to information you send us in the course of an engagement or under a non-disclosure agreement, which is governed by that agreement.
These terms do not govern consultancy or development work. Every engagement is contracted separately in writing, with its own scope, fees, deliverables, acceptance criteria, intellectual property terms, data processing agreement and liability position. Nothing on this website is an offer capable of acceptance, and no engagement exists until both parties have signed.
Descriptions of our method on this site, including the durations in the method table, are indicative of how we plan work. They are not contractual commitments and they do not override anything agreed in an engagement contract.
If we publish an application offering a paid subscription, and you buy it inside that application, the purchase is made through the store, not from us directly. Apple or Google collects the payment, holds the payment method and issues the receipt, and the store's terms govern the transaction.
Where a subscription applies, the following will be stated in the application before you buy: the price in pounds sterling including VAT, the length of the billing period, what the subscription includes, and the length of any free trial.
A subscription renews automatically at the end of each billing period, at the then current price, and is charged to your store account. If a free trial applies and you do not cancel before it ends, the trial converts into a paid subscription and the first charge is taken at that point. Payment is taken by the store on confirmation of purchase.
If we change the price of an existing subscription, the store will notify you and, where the store requires it, ask you to consent before the new price is charged. You may cancel instead.
A subscription bought through a store is cancelled in that store's account settings, not by writing to us. We cannot cancel it for you, because we do not hold the billing relationship.
You must cancel at least 24 hours before the end of the current billing period. A cancellation made later than that takes effect at the end of the following period, and the renewal already in progress will still be charged.
iOS. Settings, tap your name, Subscriptions, select the subscription, Cancel Subscription.
Android. Google Play, tap your profile icon, Payments and subscriptions, Subscriptions, select the subscription, Cancel subscription.
After cancellation you keep access until the end of the period already paid for. Refunds for store purchases are handled by the store under its own policy, and we cannot issue them. This does not affect your statutory rights in section 11 or your cancellation right in section 12, and where the law entitles you to a refund we will support your claim to the store.
If you are a consumer, that is an individual acting for purposes wholly or mainly outside a trade, business, craft or profession, you have rights under the Consumer Rights Act 2015 that nothing in these terms takes away or reduces.
Digital content supplied to a consumer must be of satisfactory quality, fit for a particular purpose you made known, and as described. If it is not, you are entitled to a repair or replacement, and where that is impossible or not done within a reasonable time, to a price reduction. If digital content we supply damages a device or other digital content because we failed to use reasonable care and skill, you may be entitled to a repair or to compensation.
Where we supply a service to a consumer it must be performed with reasonable care and skill, within a reasonable time, and at a reasonable price where none was agreed.
For more information about your rights, contact your local Citizens Advice service or Advice Direct Scotland. Business customers do not have these consumer rights, and the position between us and a business client is set out in the engagement contract.
If you are a consumer buying digital content or a subscription at a distance, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 give you 14 days from the day the contract is made to cancel without giving a reason and receive a refund.
The waiver on immediate supply. That right is lost for digital content supplied before the 14 days end, but only where all three of the following happened: you expressly consented to supply beginning immediately, you acknowledged that you would lose the right to cancel once supply had begun, and we confirmed that consent and acknowledgement to you on a durable medium. Any application we publish will ask for that consent in clear wording at the point of purchase, or it will wait out the 14 days before supplying.
Where a service, rather than digital content, has been partly performed during the cancellation period at your express request, you may still cancel but we may charge for what was supplied up to the point of cancellation, in proportion to the whole contract.
To cancel within the period, write to [email protected]. You do not have to use a particular form of words. Where the purchase was made through a store we will support your refund request to that store, since the store holds the payment.
This site is provided free of charge and we do not guarantee that it will always be available or uninterrupted. We may suspend, withdraw or change any part of it without notice, and we are not liable to you for doing so.
We publish no uptime figure and offer no service level for this website, because we operate no service on your behalf through it.
The content of this site is provided for general information. It is not advice, and it is not a recommendation that you take or refrain from any particular course of action. Descriptions of methods, technologies and timescales are general statements about how we work and are not warranties about the outcome of any specific project.
We make reasonable efforts to keep the site accurate and current but make no warranty, express or implied, that it is complete, accurate or up to date. Any reliance you place on it is at your own risk.
To the extent permitted by law, we exclude all conditions, warranties and other terms that might otherwise be implied into these terms by statute, common law or equity. Nothing in this section affects the statutory rights of a consumer described in section 11.
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for any breach of the terms implied by section 12 of the Sale of Goods Act 1979 or the equivalent provisions of the Consumer Rights Act 2015, or for any other liability that cannot lawfully be limited or excluded.
If you are a consumer: we are liable for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill, but not for loss or damage that is not foreseeable. Loss is foreseeable if either it is obvious that it will happen, or if at the time the contract was made both parties knew it might happen. We are not liable for business losses, and if you use this site or our software for any commercial purpose we will have no liability to you for loss of profit, loss of business, business interruption or loss of business opportunity.
If you are a business: subject to the paragraph above, we are not liable to you, whether in contract, tort including negligence, breach of statutory duty or otherwise, for loss of profits, loss of revenue, loss of business, loss of anticipated savings, loss of or corruption of data, loss of goodwill, or any indirect or consequential loss, however arising. Our total liability to a business in connection with this site and any free software, in aggregate, is limited to one hundred pounds sterling. Liability arising under a signed engagement contract is governed by the cap in that contract and not by this section.
We are not liable for loss or damage caused by a virus or other harmful material that infects your equipment through your use of this site, or through any content linked from it. You are responsible for configuring your own equipment and antivirus protection.
Where this site links to another website, the link is provided for information only. We do not control those sites, do not endorse them, and are not responsible for their content or their handling of your data.
Where an automation we build for a client uses a third party platform or model interface, that provider's own terms and availability apply to it. We will name the provider in the specification, but we do not warrant its performance, its pricing or its continued existence, and a change made by that provider is not a breach of these terms by us.
We may suspend or end your access to this site or to any software we publish, without notice, if you materially breach section 5, if we are required to by law, or if continued access would expose us or another user to a real risk of harm. Where we can do so safely and lawfully, we will tell you why.
Termination does not affect any right or liability that accrued before it, and sections 6, 14, 15, 19 and 20 survive it.
Formal notices to us must be sent by email to [email protected] or by post to the registered office. A notice sent by email is treated as received on the next working day after sending. A notice sent by post is treated as received on the second working day after posting. We will send notices to you at the email address you last gave us.
Entire agreement. These terms, and any additional terms presented with a specific piece of software, are the whole agreement between us about your use of this site and that software. They do not replace a signed engagement contract, which prevails over these terms for the work it covers.
Severance. If any provision is found unlawful or unenforceable, it is severed and the rest continues in force.
No waiver. If we delay in enforcing a term, that is not a waiver of it, and we may still enforce it later.
Assignment. You may not transfer your rights under these terms without our written consent. We may transfer ours to a company that acquires the business, and we will tell you if we do.
Third party rights. Except for the store provisions in section 4, which Apple and Google may rely on in respect of software obtained from their stores, a person who is not a party to these terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of them.
These terms and any dispute or claim arising out of them, including a non-contractual one, are governed by and construed in accordance with the law of England and Wales. The courts of England and Wales have exclusive jurisdiction.
If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in the courts of the country you live in, and the mandatory consumer protection law of that country continues to apply to you.
If you have a complaint, write to [email protected]. We will acknowledge within five working days and reply substantively within one month.